The Ops Sup Analyst is an entry-level position responsibr providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team.
Additionally, the Ops Sup Analyst serves as the liaison between operations staff, relationship managers, project managers, custodians and clients.
The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.Responsibilities:
Perform business analysis and documentation of the current ature state of Client Reports and Advices (client communication letters, notices, and confirms)Provide regular status updatr all project participants and create presentatior steering committee updatesWork with various Legal & Compliance teams to obtain sign-off on all regulatory business requirementsServe as primary liaison between the key business stakeholder and technology, including recommending business priorities by advising stakeholders on options, risks, costs, prioritizations, and delivery timelinesRecommend business priorities by advising stakeholders on options, risks, costs, prioritizations, and delivery timelinesCreate acilitate Confidencial sessions, webcast demos andwrite User Acceptance Test scripts and business scenarios against specified requirementsCreate, manage and maintain project plans and act as the project managr allow ups across various departmentsWork on multiple projects in parallcusing on continued delivery of regulatory client deliverables, such as legal statements/performance reporting/advices/letters/noticesFulfilling the clients
Previous relevant Importante empresa preferredProficient in Importante empresa OfficeGeneral knowledge of client reporting across the industry and our competitorsWorking knowledge of SQL environments and database queriesProven organization and time management skillsDemonstrated problem-solving and decision-making skillsConsistently demonstrates clear and concise written and verbal communication skillsEducation:
Bachelor-s degree/University degree or equivalent Importante empresa