.**Responsibilities**:**Are you looking for a challenging opportunity in an organization with a dynamic, innovative and diverse environment? if so, your future is at PepsiCo.**PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY'S ®, DORITOS ®, CHEETOS ®, GATORADE ®, PEPSI ®, QUAKER ® and more. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people.Our employees drive our culture. No two days are the same; we are dynamic and fullof passionate teams that embrace new ideas through our collaborative spirit. At PepsiCo, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At PepsiCo we create a Space to be y( )u.Currently we are looking for our next: **JOY Customer Scrum Master****Which is the main objective of this role?**JOY Scrum Master role is responsible for facilitating Agile way of work compliance for the Digital Transformation agenda. Scrum Master role looks communication fostering through other initiatives, Agile tool management (Azure DevOps), road-blocks removal and agility facilitation. The Scrum Master helps educate the team in Scrum, Extreme Programming (XP), Kanban, and SAFe, ensuring that the agreed Agile process is being followed, and foster an environment for high-performing team dynamics, continuous flow, and relentless improvement.**What will you be doing?**- Facilitate key ceremonies driving agility (Scrum or other Agile ceremonies) in the Team- Make work in progress visible- Facilitate the interaction with other teams- Facilitate identification of blockers and makes sure they are assigned, visible and solved; and supports the team to keep the list updated on the impediments board- Help the team identify dependencies with other teams- Own the impediments board and ensure it is updated and the actions taken- Help the team generate, update and understanding metrics and how they reflect the opportunities of the team (capacity, burndown charts, velocity, etc