Data Science is at the core of Nielsen's business. Our team of researchers come from diverse disciplines and they drive innovation, new product ideation, experimental design and testing, complex analysis and delivery of data insights around the world. We support all International Media clients and are located where our clients are.We are looking for a skilled professional to join as a support team member for our Marketing Effectiveness Products.In this role, you will be responsible for providing technical system support to modeling teams and supporting product leadership in operational development across regions. This position will work closely with software engineering, analytical modeling teams as well as consulting teams to provide tool support, documentation and guidance onsoftware functionality and usage.**Responsibilities**:- Respond to support issues in a timely and professional manner- Work with other support, infrastructure, software development, product and analytics teams to help resolve support issues- Assist in determining the feasibility of custom data or tool requests- Serve as the connection between product and delivery to ensure there is a continuous feedback loop, identify and coordinate ongoing trainings for the support team- Develop/maintain internal training materials to continuously make processes more streamlined and user-friendly- Assist in the onboarding of new products and service needs to the team's portfolio**Qualifications**:- Bachelor's degree in a technical or business field- Strong technical modelling skills, 2+ years of modeling and analytics experience- Basic Python, SAS or SQL programming- Advanced EnglishDo you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and take action. Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. You'll enjoy working with smart, fun, curious colleagues, who are passionate about their work. Come be part of a team that motivates you to do your best work!LI-MR1