**Sales and Relationship Management**:
Build and maintain our client relationships, helping to find solutions to their complex needs.
**Analytics**:
Shape our industry with powerful analytics
**Do you want to help modernize risk and portfolio management for investors?**
Whether you're working with hedge funds, asset managers, sovereign wealth funds or the companies that manage your pension plans, the problems you help solve in Analytics will have a real impact, and your ideas will be embedded in investment ecosystems around the globe.
**Your team responsibilities**
We are currently seeking an experienced Analytics Client Service Associate to join our Client Coverage organization in Monterrey.
**What we will offer you**:
- At MSCI, we provide competitive benefits programs in every region in which we do business. While our benefits plans vary in availability in our different locations, we offer a broad range of benefits that are part of the value you receive as a MSCI employee. Wherever you are with us, you will find benefits that can help ensure your health and well-being and contribute to your financial security.
- A hybrid work environment, for the vast majority of employees, offering a more progressive way of working to give you the flexibility, accountability, and responsibility to empower you to perform at your very best. At the center of this way of working is a culture which is built on a strong foundation of trust. We trust our people and they trust our organization's leaders to support them.
- An inclusive and performance driven culture where you are empowered to maximize your potential in an environment where all individuals are respected and encouraged to bring their authentic selves to work
- A purposeful approach to Wellbeing to provide you with all the resources you need to be your best at work and in your personal life. Our Here For You Employee Assistance Program provides confidential emotional support with local experts, financial and legal advice in a wide range of issues as well as access to online information, resources and tools. All the services are available for our employees free of charge.
**Your key responsibilities**
- Answer detailed client inquiries about MSCI products and methodology
- Participate in developing client relationships through proactive follow up on issues raised by clients
- Analyze market performance and data for our clients on a reactive and a pro-active basis
- Maintain relationships by ensuring relevant product and model information is shared with clients
- Provide client feedback to the Coverage, Product Management, Research, and Production groups
- Act as point of contact for routine inquiries and data requests
- Keep up with current events and trends in the marketplace.
**Your skills and experience that will help you excel**
Specific Knowledge and skills:
- A self-starter and highly motivated, ability to work individually and within a team
- Ability to articulate complicated concepts or methodologies verbally and in writing to senior management and clients
- Strong organizational skills with the ability to handle multiple projects under tight, short-term deadlines
- Track record of excelling in an environment of ambiguity by quickly adapting behavior and work methods to adjust to multiple demands and shifting priorities
- Ability to work efficiently with diverse cultures on a global team and knowing when to involve appropriate colleagues in projects regardless of functional, geographic, and business lines
- Ability to develop value-added contributions to both internal and external clients
- Track record of challenging self and others to anticipate future trends and creatively capitalize on opportunities
- Ability to speak and write in foreign languages a plus
- Deep understanding of international financial institutions and global financial markets
- Demonstrated understanding of financial topics, such as: modern portfolio theory, equity and portfolio construction, optimization, CAPM, multi-factor risk models, market risk, credit risk, and VaR
- Strong analytic, quantitative, and problem solving skills
- Excellent verbal and written communication skills
Desired Experience:
- 3-5 years' experience in Financial Services
Desired Qualifications:
- Undergraduate degree in finance, economics, statistics, mathematics, or other quantitative fields required.
- MFE, MBA, Master's Degree and/or CFA, or equivalent highly desired
**How we'll support you**
- Coaching, support and encouragement from experts in your team
- Access to a wide range of learning opportunities to support your growth and development
- Customizable learning journeys to help you navigate your professional development
- Transparent performance-based compensation schemes
- Employee Resource Groups: MSCI Pride & Allies, MSCI Black Leadership Network, MSCI Women's Leadership Forum, MSCI Women in Tech, MSCI Asian Support Network, MSCI All Abilities, Hola! MSCI and MSCI Climate
