**Summary**:
Lead the Operations Analytics team in designing and implementing data-driven solutions that provide actionable insights to support strategic decision-making, increase operational efficiency, and drive business growth.
**Job responsibilities**:
- Develop and implement a comprehensive business intelligence strategy that aligns with the overall organizational goals
- Oversee the design, development, and deployment of data dashboards, reports, and visualizations to support business decision-making
- Manage a team of BI developers, analysts to ensure timely delivery of high-quality reports and insights
- Work closely with cross-functional teams such as finance, sales, and marketing to identify key business challenges and opportunities and provide data-driven solutions
- Ensure the accuracy and reliability of data sources used for BI and data analytics purposes
- Stay up-to-date with emerging trends and technologies in the business intelligence and data analytics field and recommend new solutions as appropriate
- Develop and maintain data models to support business intelligence reporting and analytics
- Create and deliver ad-hoc reports, dashboards, and visualizations to meet the needs of the business
- Ensure the security and privacy of sensitive data assets and comply with data governance policies and regulations
- Mentor and coach the BI team to foster their professional development and enhance their skills and capabilities
**What are we looking for?
**
**Required**:
- University/ College degree
- 1-3 years in analytics leadership role
**Language Level**:
- Advanced
- Intermediate English level
**Computational Level**:
- SQL, Python, database management
**What can Seguros Confie offer you?
**
- Engaging and supportive work environment.
That is how we were voted as the "Best Call Center in Tijuana" for 2021!
- Being part of a team where you can balance your personal and professional life.
We've created a great environment for our team members to experience a healthy work-life balance.
- Employee engagement events
- Perks and discounts
- All employees at Seguros Confie can ask for three extra paid days off after their first 90 days with us!
- Private Health Insurance and more!
- All law benefits
**Visit our web sites!