Angel Ventures | Solutions Engineer (Digital Payments) | Distrito Federal

Detalles de la oferta

.Who we are?There's a fintech revolution underway in Mexico, and Clip is leading the way!Clip is the leading platform for digital payments and financial solutions. We were born with the idea that all businesses in Mexico should have the opportunity to access the latest innovation in financial technology, driven by #ElPoderDeClip.Being part of Clip will make you proud. You will work in what you are passionate about within a talented community, in a safe space where you can be your best self and where growth means constant learning.The RoleClip is seeking an experienced Solutions Engineer within our Revenue CNP team. This role is focused on ensuring the successful deployment and adoption of our checkout solutions for Medium and Enterprises Merchants across various sectors in Mexico. As a Solutions Engineer, you will be the presales and post-sale bridge between our clients and our product, helping them assure the success of Clip's solutions into their systems and ensuring they get the most value from our platform. You will work closely with cross-functional teams such as product, sales, risk, and customer support (among others) to ensure seamless onboarding, troubleshooting, and continuous engagement. Your success will be measured by the successful delivery of projects, revenue achieved by the accounts, and customer satisfaction.It is essential to work in a fast-paced, competitive, and fun environment, as well as to have excellent negotiation, analysis, leadership, and communication skills in both English and Spanish. The ideal candidate should have on his/her pipeline medium and large merchants, feel comfortable working in an innovative and proactive team, being a hands-on player, and work cross-functionally with product, tech, legal, marketing, operations, and finance to build new agreements and review existing partnerships.What will I be doing?Technical Presales and Success Assurance: take full responsibility for the success of the technical implementation process and opportunity closure. Continuously monitor the client's transaction activity, ensuring proper approval rates, and verifying the smooth execution of payment operations. Ensure that agreed TPV volumes are met and that any issues affecting the client's payment flow are promptly addressed, optimizing for a seamless and efficient payment experience. Collaborate with clients to resolve transaction-related issues and help drive growth in transaction volumes.Customization & Configuration: collaborate with clients to customize and configure our solutions according to their business needs, ensuring alignment with payment workflows and business goals.Cross-Functional Collaboration: work closely with the sales, product, and customer support teams to ensure smooth communication, handoffs, and updates on customer statuses.Post Sale Technical Support: provide technical guidance and troubleshooting support after integration


Salario Nominal: A convenir

Fuente: Jobtome_Ppc

Requisitos

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