.At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. We are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, manufacturing, and supply chain solutions. With over 50 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.JOB SUMMARYMaintain & support existing eCommerce business system applications, including Sterling GIS, BizTalk 2004, and all associated support systems.ESSENTIAL DUTIES AND RESPONSIBILITIESAbility to perform all duties of the Application Administrator I and Application Administrator II.Provide leadership in EDI projects for both Customers and Vendors.Develop & execute test plans.Interact with functional resources to understand & clarify requirements.Develop architectural and process solutions per our technical analysis to match functional specifications.Work with senior eCommerce programmers to prepare technical specifications for more complex projects.Provide assistance to EC Operations staff in supporting Trading Partners as required.Participate in the exchange of ideas and information within the department.Ask questions and encourage input from team members.Provide regular updates to appropriate managers.Identify creative ways to reduce costs by streamlining processes and systems.Drive continuous improvement through trend reporting analysis and metrics management.Assure that procedures and work instructions are efficient and not redundant.Offer new ideas and suggestions for improvement.Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively.Confer with reporting manager on complex or unusual situations.Establish new measurement systems if/where possible.Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the organization.Ensure 100% adherence to all company policies and procedures (i.E. Health, Safety and Quality).Maintain discretion and confidentiality in all areas pertaining to data and proprietary information.Interpret a variety of instructions furnished in written, oral, diagram, or schedule form.Understand and embrace the business and IT strategic direction.Adhere to all safety and health rules and regulations associated with this position.Comply and follow all procedures within the company security policy.May perform other duties and responsibilities as assigned.JOB QUALIFICATIONSKNOWLEDGE REQUIREMENTS
- Customer service skills as well as effective communication skills – both verbal and written.
- Ability to follow written and verbal directions