Are you interested in joining the team behind Amazon's newest innovation? Come help us work on world class software for our customers!
Are you passionate about reading? Are you a fiction addict or do you love reading biographies and non-fiction? Do you consider yourself a learner for life? Do you like to transport yourself to another world when you read a great work of fiction? Do you love to read hardcopy of the books but at the same time like the convenience of carrying thousands of books on Kindle? Do you want to make reading on Kindle a more delightful experience?
Amazon Books mission statement is "We believe reading is essential for a healthy society; our mission is to inspire readers by making it easy to read more and get more out of reading." The Books team in Amazon is its oldest business, and Kindle has been leading the digital transformation of this centuries-old business.
Amazon Books is engaged in thinking and building features for Kindle which will make reading a delightful and differentiated experience.
Key Job ResponsibilitiesWork on operations and maintenance driven coding projects, primarily in Perl or shell scripts, web technologies, with the potential for Java-based projects.Perform software deployments, support operations, software upgrades, and migrations.Support and enable faster software delivery by maintaining CI/CD pipelines and automating them.Knowledge of Java, Python scripting languages.Troubleshoot, debug, evaluate, and resolve identified alarms.Problem-solving and passion for operational excellence.Must be able to prioritize, follow through with detail-orientation independently.Good verbal and written communication skills.Some of the Key Job FunctionsProvide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple features and services.Software deployment support in staging and production environments.System and Support status reporting.Ownership of one or more Digital products or components.Customer notification and workflow coordination and follow-up to maintain service level agreements.Work with support team for handing-off or taking over active support issues and creating a team-specific knowledge base and skill set.BASIC QUALIFICATIONS2+ years of software development or 2+ years of technical support experience.Experience troubleshooting and debugging technical systems.Experience in Unix.Experience scripting in modern programming languages.PREFERRED QUALIFICATIONSKnowledge of web services, distributed systems, and web application development.Experience scripting in one or more languages (e.g., Bash, Python, Perl, Ruby).Experience with REST web services, XML, JSON.Posted: November 4, 2024
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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