Application Ops Monitoring Tech

**Description**:
**Purpose**

**Essential Duties**
- **Participate in business enhancements on the Merchant Accounting System, back-end processing, and ancillary systems.
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- **Will manage team releases, coordinate with internal customers on platform operations**
- **Provide second-level support for Global internal teams related to the Merchant Accounting System, back-end processing, and ancillary systems.
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- **Will assist in the creation and maintenance of Merchant Accounting Operations procedures and processes**
- **Work on assignments requiring considerable initiative.
Understand the implications of work and make recommendations for solutions.
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- **Will be available to provide 24/7 on-call support for the Merchant Accounting System**

**Other Duties**
- **Will establish and maintain key relationships with internal and external customers to ensure work products are delivered promptly**
- **Will drive initiatives, collaborate with other teams and resources**

**Required Qualifications**
- **Bachelor's Degree or relevant experience in place of education**
- **Minimum three years of Relevant Experience**
- **Information Technology Field and/or Bankcard Industry experience**
- **Able to work days, Mon-Fri, 8 AM to 5 PM.
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- **Must be available for 24/7 On-Call production support.
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- **Google Suite experience**
- **Merchant Accounting System (MAS) knowledge**

**Preferred Qualifications**
- **Demonstrated ability working in a high volume, high availability environment