**Company Description**
Job Description - CyberArk support
- Interpretation and analysis of corporate security standards and baselines;
- Central Policy Manager (CPM) policies management or redistribution;
- Perform health check monitoring on all CyberArk severs to ensure consistent availability of system to end user;
- Test and certify new product versions, bug fix and provide detailed reports;
- Responsible for Privileged User account administration of various Applications, Windows and UNIX accounts using CyberArk components;
- Creating and Managing Safes, Platforms and Owners;
- Maintain Security tool FAQ and Support Documentation;
- Knowledge on CPM and PSM connector customization
- Design, deploy, and manage CyberArk solutions to secure privileged accounts and credentials.
- Monitor, troubleshoot, and resolve issues related to CyberArk infrastructure and services.
- Conduct regular assessments and audits of privileged access activities to ensure compliance with security policies and standards.
- Develop and maintain documentation, including standard operating procedures and technical guides for CyberArk administration.
- Provide training and support to end-users and stakeholders on CyberArk functionalities and best practices.
Job Description - Identity and Access Management - Role Management
- Strong understanding of Roles, Entitlement and Access Permission.
- Analyze and troubleshoot user's roles/access entitlements to resolve excessive permission or lack thereof.
- Conduct regular assessments and audits of User Access Roles/Entitlements to ensure compliance with security policies and standards
**Qualifications**
- Bachelor's degree or alternate combination of education/experience that results in equivalent job knowledge is required.
- 6 or more years of experience in any of the following areas: Privileged Access Management, Identity and Access Management, Cyber Security, IT Systems Architecture, IT Systems Administration, Database Administration.
- Strong analytical skills to troubleshoot CyberArk related issues collaborating with team members from different support areas.
- Experience with Windows/ UNIX platforms in large heterogeneous environment;
- Understanding typical Enterprise Change Management processes;
- CyberArk Platform certification preferred
- Basic understanding of high-availability (HA) and failover implementations for network infrastructure and server systems;
- Strong knowledge of PSM connector customization
- Extensive experience with digital password vaulting solutions;
- Experience with human versus non-human (service) accounts;
- Ability to document installation procedures, Standard Operating Procedures (SOP), etc;
- Experience of LDAP (server and client), NIS, NIS+, PAM;.
- Strong understand of OKTA SSO/SAML
- Strong knowledge of relational databases and database table structures.
- Ability to read/write SQL (Oracle, MS SQL Server, DB2, etc.)
- Strong knowledge of Windows and UNIX systems
- Detailed knowledge of Peoplesoft, Oracle e BS and Oracle Fusion both functionally and technically.
- Strong communication skills
- Strong ability to create documentation and provide training as needed
- Familiarity with system integration processes
- Ability to multitask
Preferred Qualifications
- Strong analytical and problem-solving background; good project management skills with ability to multitask and manage multiple activities in a cross-functional environment.
- Must effectively deal with the rapid technological and business change while maintaining enthusiasm and displaying sound judgment and common sense.
Certifications preferred may include:
- CyberArk Platform certification preferred
- ISC2 Certified Information Systems Security Professional (CISSP)
- Certified Information Security Manager (CISM)
- Certified Information Systems Auditor (CISA)
**Additional Information**
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.