You MUST be a citizen of Mexico to apply
Job Title: Applications Specialist XRF & XRD
Location: Monterrey, Mexico
Do you want to step into a high-tech world with a strong focus on innovation? Are you able to bring scientific excellence to a complex instrumentation setting? Are you looking for a position that allows you to work with the full product lifecycle from development through to End-of-life? Do you want to do this in an international, but personal environment? Then this might be your chance to become a part of our Global Applications Specialist group!
What are your responsibilities?
- Be the technical expert to fully support the efforts of account managers and inside sales specialists: Provide technical presentations to prospects, provide input to strategy and value propositions, nurture customers earlier in their buying journey, maintain CRM software information, provide training.
- Provide sample analysis in the form of written and oral reports for pre-sales proof of concept and method development studies.
- Demonstrate system usage, either at customer or Malvern Panalytical sites in the region.
- Provide after-installation expertise and training services for new or existing customers, either virtually or in-person at Malvern Panalytical or customer sites.
- Support other key Malvern Panalytical departments such as product development, marketing, R&D and EH&S; provide feedback from customers, develop new marketing materials, test new products, maintain all chemical records and risk assessments including for customer samples.
- Comply with the Malvern Panalytical code of business ethics, business practices and procedures.
- This role is expected to require >50% travel, mostly in Mexico and surrounding countries, but occasionally internationally (US, Canada, South America, Europe).
What do you need to be successful in this role?
- Higher degree (BSc, MSc) in Chemistry or other scientific disciplines is required.
- Must be Fluent in Spanish and English.
- Previous laboratory experience is essential and expected. Minimum of 3-5 years' direct industrial and/or academic experience, working in quality control or research & development.
- 3+ years' experience with XRF and/or XRD systems is strongly preferred.
Great to have?
- Experience in a technical/commercial role and/or sales support role is ideal.
- Experience in quality control environment is highly beneficial.
- Experience in typical Malvern Panalytical market sectors would be advantageous.
- Experience and direct knowledge of other Malvern Panalytical Technologies (e.g. NIR, Borate Fusion, Laser Diffraction, Dynamic Light Scattering) is preferred, but not a requirement.
- Knowledge and/or experience in competitive or orthogonal analytical techniques such as ICP, AES, TEM, etc., would be beneficial.
- This is a visible position influencing the customers' perception of our company's professional image. The ability to deal efficiently, diplomatically, ethically and with consideration of Malvern Panalytical's customers and your work colleagues is essential.
- Flexibility regarding working hours, changing demands and priorities.
When you join? (standard text - HR use only!)
- Your career will take off with a comprehensive induction programme. We then continue to support and develop our employees by improving their skills, knowledge and performance by in-house, on-the-job training, and external training.
- We value entrepreneurship and commitment by offering real career possibilities.
- You become part of a growing company where you can shape the future of our work processes.
- (Flexi-time (core hours 10.00am - 12.00pm and 2.00pm - 3.00pm) to help you to achieve a good work-life balance.)
- (HR to mention other country-specific benefits if appropriate as a good 'selling point')
YES, I WANT THIS JOB!
About Malvern Panalytical
Malvern Panalytical is a global leader in the analytics of material and life sciences.
We unleash the power of small things to make big things happen for our customers.
Our vision is to make the world cleaner, healthier, and more productive.
We partner with our customers to make their solutions possible through the power of
precision measurements, our expertise, trusted data, and insights. Our people are
partners in discovery. We collaborate with our customers and with each other to
discover new possibilities and achieve breakthroughs. Our culture is a healthy, high
- performance culture shaped by our values: Own it, Aim High and Be True.
We're committed to Net Zero in our own operations by 2030 and in our total value
chain by 2040. With over 2300 employees across the globe, we are part of Spectris
plc, the world-leading precision measurement group.
Malvern Panalytical. We're BIG on small
- Malvern Panalytical, part of the Spectris Group, are committed to a diverse and inclusive_
- culture where everyone can thrive and achieve a fulfilling career. Changing the world isn't_
- something you can d
