Deadline:
- Not set
- Country:
- Mexico
- Location:
- El Marqués
- Job-ID:
- R0046610
- Job category:
- Sales and Product Service
**Sandvik Coromant Mexico - VERACRUZ is looking for an**
**Application Specialist Oil & Gas**
If you are customer-focused and have a passion for excellence, with a background in the tooling & machining industry, **Sandvik Coromant** wants to speak with you!
_New opportunity awaits, as we enter the future of manufacturing.
And we want you to be part of our journey!_
**Key performance areas**
- Main duties and responsibilities:_
- Additionally, the Application Specialist will:_
- Responsible for taking the customer order
- Fulfills total delivery of technical solution and sales support to end-customers and distributors to grow share of wallet at maintain, strengthen and develop customers
- Coordinates and organizes interaction between technical and commercial departments of the company, as well as relevant distributor services for projects in the sales/cluster department
- Prepares integrated solutions for customers
- Visits current and potential accounts
- Provide new product and service introduction to customers
- Recommends products and services that fit well with clients' business needs during solution offer
- Responds to more complex technical questions regarding the products, systems or services
- Develops and delivers training to educate internal employees and external partners and customers on the features of their purchase
- Troubleshoots, investigates, and resolves technical problems that arise during or after implementation
**Way of Working**
- You can build effective working relationships with end customers and distributors to secure agreed priorities implementation
- Supports Sales activities including analysis of customer's technical needs; suggests and implements solutions
- Ambassador for driving new ways of working and future technology within field of expertise to ensure customers' needs are fulfilled and profitable business is gained
- Accountable to ensure successful opportunities and as appropriate products are technically applied in a first-class manner to maximize Sandvik Coromant's market share and profitable business
- Documents applied products and services performance and savings, whether successful or unsuccessful to ensure Sandvik Coromant can develop and deliver the most competitive products on the market.
- Leads the customer projects from start to finish together with Account Manager
- Ensures post-sales activities include resolving implementation problems and conduct trainings relevant trainings
- Liaises with hardware, software, and systems design engineers to ensure products and services are modified, configured, and installed per customer needs
- Works to ensure technical alignment between all internal and external stakeholders and customers
- Monitor competitors' landscape and alternative solutions that can jeopardize Sandvik Coromant's business
- Business Development - Support_
Develops business plans in collaboration with Account Managers as appropriate, to ensure market share increases/key product focus within the sales department are achieved in line with financial targets and KPI's.
Work with Account Manager to proactively deliver Customer needs analysis.
**Your profile**
- Required Competencie_s
- Broad technical knowledge in metal cutting tools and strong competence in area of expertise
- Structured and organized business orientated approach to support a diverse and geographically spread team
- Ability to manage customer requests and business issues effectively, capable of leveraging all resources
- Ability to listen to customers and sales project teams to understand underlying needs and ensure suitable technical solutions are delivered to secure profitable business for Sandvik Coromant
- Comprehensive knowledge of relevant software programs, e.g.
CAD/CAM
- Knowledge in digital technologies in metalworking (industry 4.0)
- Position requires extensive travel within assigned geography and to other sales regions.
Overnight travel will vary and is dependent on the business needs/ situation.
We actively work to create a workplace characterized by diversity and inclusion.
**Deadline**: Not set
**Job-ID**: R0046610