**This position is 100% remote****About this role****What You'll Do**- Participates as a member of an IT technical team supporting **Business Applications** and **IT Infrastructure**:- Performs Basic to Moderate analysis of functional or service requirements using fundamental understanding of IT Business process or problems.- Resolves technical issues of Basic to moderate complexity within a given technical area.- Identify and resolve data flow and batch job issues based on alerts.- Applies technical knowledge to operate and administer infrastructure or software platforms of moderate/high complexity.- Partners with members of a given team or other IT teams as appropriate.- Identifies potential escalations and proactively alerts management- Reviews, implements and verifies changes/solutions of medium/high complexity and risk.- Works in a global environment collaborating with teams across the globe.- Works in a 24X7 operations environment in shifts**Who you **are**- Bachelor's degree in Engineering - Computer Science or equivalent- Upto 3 years of related experience**Knowledge and Skills**- Good verbal and written communications skills.- Working knowledge and experience in UNIX, Windows, Oracle/MS SQL server, SQL Queries.- Microsoft Azure AZ900 Certification is an added advantage, Experience in Service Now ITIL- Basic skills in scripting and / or programming language, but not mandatory.- Exposure to Service Now Incident and Change modules is a plus- Experience with monitoring and reacting to system events and end user / business requests.- Knowledge of Information Technology Infrastructure Library (ITIL) reference model is preferable.- Basic organizational and analytical skills.- Strong initiative, problem solving, priority setting, and collaboration skills.- Exhibits a high level of initiative and integrity. Possess creative ability, credibility and self-confidence.Joining DXC connects you to brilliant people who embrace change and seize opportunities to advance their careers and amplify customer success. At DXC we support each other and work as a team — globally and locally. Our achievements demonstrate how we deliver excellence for our customers and colleagues. You will be joining a team that works to create a culture of learning, diversity and inclusion and are dedicated to strong ethics and corporate citizenship.At DXC we have a People First strategy and a Virtual First model. In managing COVID-19, our actions are focused on the health, safety and well-being of our colleagues and their families and our approach is to encourage and support masking, testing and vaccination. The majority of our workforce now works remotely and will continue to do so. We recognize that requirements and availability around masking, testing and vaccination vary by location and we continue to monitor and conform with government regulations and customer requirements specific to each location.