.ClinicGrower is a leading digital marketing agency that works specifically with dental practices in order to connect them with new patients in their community and generate leads, appointments, and sales.We are a vital part of their overall business. We deliver results and help grow these practices to new levels.Thanks to our great work, we are also growing and we are looking for dedicated Appointment Booking Specialist Professionals to join our team in a part-time or full-time positionSo....Do you LOVE creating conversations, texting, calling and speaking with prospects?Do you love recommending treatment and educating them on their needs?Are you ready to join a fun, results-oriented team?ROLEAs an Appointment Booking Specialist, you are responsible for supporting our clients in a timely and professional manner by booking appointments, delivering excellent conversions, customer service and nurturing new patients to significantly impact the show rates of patients at medical practices..We're looking for a self-starter who has a passion for creative thinking, a love for conversations and superior relationship skills. You are a positive person and a listener who cares about improving the outcomes of people. You have a mastery in engaging with people, displaying empathy, inviting them to share their stories and show emotional intelligence that fosters trust.You can follow best practices and standard operating procedures (SOP)...And you take advantage of opportunities to adapt and improve processes in order to consistently improve results.To be a successful Appointment Booking Specialist, you must excel at creating and fostering conversations, prequalifying leads, and booking appointments including accepting inbound communications and placing outbound communications on 5 to 10 key client accounts.RESPONSIBILITIES (Tasks Associated With The Role):You should have a strong grasp of effective communication skills and strategies and be able to engage with people to make them know, like and trust the client you are booking for.- Use our software (GHL) to text, call and schedule new patients- Update daily call tracking reports- Accurately and efficiently identify prospects, determine eligibility and schedule their appointment(s).- Collects and accurately enters demographic information into the Electronic Health Record (EHR); verifies all corrections to be entered into EHR (if applicable)- Understands and effectively uses booking center training materials; adheres to policies andprocedures.- Communicate to manager any improved procedures to facilitate growth in appointment booking center- Supports the Mission, Vision and Values of ClinicGrower.- Performs other duties as assigned by the manager