Appointment Scheduling/Rl

DescriptionAt Rapido Solutions Group we believe in challenging the status quo of what to expect from a nearshore solution. Our main goal is to provide our clients with exceptional talent so they can save time and money and be able to scale their business efficiently and effectively. We do this by creating a customized remote team based in Guadalajara.**Position purpose**:Update customer orders and appointments on time**Responsibilities**:- Gather Appointment Confirmations from LTL carriers and the Teams scheduling appointments within our client.- Chargeback Process- Appointment Confirmations- Scheduling Confirmations- BOL requests - Gather requested documentation,- POD Requests - Gather PODs from carrier- LTL Carrier- Small Parcel- On Time Delivery Reporting**Requirements**:About you:- Ability to take verbal/written instruction and execute with confidence.- Intermediate-advanced english level- Team player who can also produce independent results- At least 6 months of customer service experience