Appointment Setter

This business line is focused on helping people from throughout the United States through the immigration process.

**Responsibilities**:

- Maintaining positive business relationships to ensure future sales
- Contributes to team effort by accomplishing related results as needed.
- Reach out to customer leads through cold calling
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Achieve agreed upon sales targets and outcomes within schedule
- Keep abreast of best practices
- Continuously improve through feedback

Day-to-Day Tasks
- Greet and assist customers over the phone to determine their questions, needs, and reasons for their patronage.
- Provide information about the firm services
- Answer customer questions and inquiries using well-informed and specific responses to increase consumer trust and satisfaction.
- Offer solutions to customer needs or wants to maintain customer satisfaction.
- Use sales techniques to persuade customers to acquire services
- Build secure, lasting relationships with customers by providing consistent and thoughtful customer service based on diverse backgrounds, values and interests.
- Effectively deal with customer complaints to maintain customer satisfaction and identify

**Salary**: From $15,000.00 per month

Work Location: In person