DJO Global, Inc. is a leading global provider of high-quality, orthopedic devices, with a broad range of products used for rehabilitation, pain management and physical therapy. We also develop, manufacture and distribute a broad range of surgical reconstructive implant products
Responsible for minimizing Accounts Receivable investment, improving cash flow, decreasing DSO, review of aging, research account issues to assist in timely payments, and reduce risk of bad debt write off. Exceptional service to external and internal customers. Relationship building with Customer base as well as sales team and other departments. Management of account portfolio and assist in account reconciliation for collection of all monies due. Must attain targeted company goals as set forth by Department Manager.
Essential Job Functions:
Collection of all accounts within terms for distribution sales channel number of accounts 20, 20M on a monthly basis
Resolves customer account issues including past due invoices to assure timely payments.
In depth reconciliation of all accounts.
Monitor EDI status
Assist customer service to insure credit /rebills are issued in timely manner for any collection issues.
Professional and timely communication with Sales team and management on credit hold issues and strategies
Prepare adjustment schedules for clearing of accounts or write offs up to $1k
Review and recommend accounts for final demand notices & outside collections
Prepare monthly reports for management review
Performs other related duties as assigned
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education - High school diploma, or equivalent required, some college preferred
**Experience**:
- 4 years minimum collection and reconciliation with national and/or distribution accounts
- High-volume experience preferred
- Experience with resolving and reducing chargeback activity
- Medical device experience and customer service skills preferred
- Previous accounting, and in depth reconciliation customer service or telemarketing skills required
- Must have verbal and written communication skills, excellent people and relationship building skills, able to handle multiple tasks, numeric accuracy
- Experience working with Microsoft Office required
- Experienced in accounting software relating to A/R Module and order entry module
- Intermediate to advanced Excel skills
**Salary**: $1,400.00 - $1,800.00 per day
Work Location: Hybrid remote in 22245, Tijuana, B.C.
