Job Description Manage customer debt, engage customers for outstanding payments and to work closely with sales teams to ensure invoices and credit notes are issued promptly and in accordance with the John Crane policies and procedures.
As the AR Assistant, the role will be required to be involved in process changes as needed, and aligning/documenting processes across different credit controllers working within the SSC.
Duties & Responsibilities Key areas of support will include but not limited: Key areas of support will include but not limited: Perform AR Activities for Canada CustomersPerform deliver targets based upon expected KPIsEnsure collection of outstanding invoices from external customers, within the payment due date in accordance with all company policies, procedures and guidelinesPursue payments of overdue accounts on designated locations by email, telephone and letterInvestigate discrepancies between monies received and invoiced amounts on an individual invoice levelEngage with sales department/CSRs to determine the need to place customers on credit hold when required and ensure cash is received within deadlinesWorks with customer to settle disputes, investigate variances between pricing and shipped quantities, freight charges, and research/resolve over or under paymentsReconcile customer accounts with the customer and resolve any reconciliation differences / queries, provide copies of invoicesMaintain weekly business relationship with accountsAssist in establishing new account credit limits and/or review existing credit limits on assigned customer portfolioSpecial projects as assigned This role will report into the AR Supervisor and be a key position within the finance function.
Diversity & Inclusion We believe that different perspectives and backgrounds are what make a company flourish.
All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics.
We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
The Individual Bachelor's degree in Finance, Accounting or Business AdministrationAt least 2 years experience of credit control and accounts receivable in a large businessDesire for continual improvement, embracing technology and driving efficient ways of workingQuick learner with the ability to pick up new systems and processesGreat attention to detailFluency in business English B2/C1– written and spokenExcellent MS Office skills, particularly Outlook, and Excel in a Teams environmentNumerate with accounting knowledgeA flexible approach and the ability to work on own initiative with minimal supervision is essentialA graduate with a good academic recordKnowledge of QAD is desirable but not required Additional Information According our mission, vision and Global Policies: Under no circumstances shall Staff be charged any fee or other costs in relation to their recruitment to work at Smiths, whether directly or indirectly.
Any recruitment fees shall be paid by Smiths.Smiths will not employ anyone below the age of 18.
Smiths will take reasonable steps to satisfy itself of the member of Staff's age before that person starts work at Smiths.
When persons under the age of 18 are employed, they must not do work that is mentally, physically, socially or morally dangerous or harmful or interferes with their schooling by depriving them of the opportunity to attend school.