**Vacante para la empresa BACK OFFICE DE CHIHUAHUA en Avenida Universidad 2727 Parques De San Felipe 31203 -Chihuahua, Chihuahua**:
¡Únete al equipo Solvo Global!
Estamos buscando un asistente administrativo bilingüe, esta es tu oportunidad!
**Responsibilities**:
- Appointment Setting: Schedule appointments with clients and handle follow-ups as needed.
- Client Service: Handle incoming calls and address client inquiries or issues.
Training will be provided on who to contact and how to solve specific client problems.
- Correspondence: Draft professional letters and communications for clients.
The ability to use tools like ChatGPT to craft correspondence is a plus.
- Basic Administrative Tasks: Utilize software such as Microsoft Word, Excel, and Outlook to perform daily administrative duties.
- Special Projects: Assist in special projects, including tasks related to real estate (e.g., coordinating with realtors) and debt elimination programs.
- Technology Use: Must be comfortable using various technologies to streamline tasks and improve efficiency.
**Requirements**:
- Experience: 1-2 years in an administrative or customer service role.
- Communication Skills: Excellent verbal and written communication skills are essential.
Must be able to answer questions directly and clearly.
- Tech Savvy: Proficient in using Microsoft Office Suite (Word, Excel, Outlook).
Experience with tools like ChatGPT is a plus.
- Bilingual: Fluency in English and Spanish is required due to the diversity of their client base.
- Thick Skin & Directness: Must be able to handle direct feedback and communicate issues honestly.
They value clear and open communication.
- Customer-Oriented: Ability to handle client problems with common sense and escalate issues when needed.
Additional Information:
- Personality Fit: they are looking for someone who is reliable, consistent, and able to work in a fast-paced environment with shifting priorities.
Schedule: 8:00 am - 6:00 pm EST
On site
¡Esperamos tu postulación!
**Nível de educación deseada**:
Superior - cursando
**Nível de experiência deseada**:
Nível Medio
**Función departamental**:
Administrativo / Secretarial
**Industria**:
Seguros / Aseguradora
**Habilidades**:
- Nível de Inglés Avanzado
- Excelente comunicación
- Microsoft Office Skills
- Resolución de problemas