**PRIMARY FUNCTION**:Manage and route documents received via fax server.
Our office in Monterrey provides remote service to several Medical Offices in the United States, this position will analyze each document and route the document to the intended recipient based on the information provided, following specific instructions as outlined.
**ESSENTIAL FUNCTIONS OF THE JOB**:_(This list may not include all of the duties that may be assigned.
)_
- Fax inbox management
- Toggle between facilities using IP route
- Identify and report faxes that need clarification
- Analyze documents received to determine routing procedures
- Follow Pediatric Associates Document Manager routing procedures, including timely processing of documents
- Identify time-sensitive documents and respond with urgency
- Meet quality requirements as determined
- Meet productivity standards as determined
**PERFORMANCE REQUIREMENTS**:
**Education**:Preparatoria terminada.
**Location**:Monterrey Metropolitan Area
**Schedule**:Monday to Friday, schedule will depend on the region you're supporting (6am to 3pm, 7am to 4pm or 8am to 5pm)
**Experience and skills**:
- Bilingual, proficient in English and Spanish
- Prefer one-year work experience with knowledge of computer and medical terminology (preferred)
- Must be detail-oriented, able to identify a high-volume of various documents such as medical records, lab results, consultation notes, prescription refills, physician orders, received via fax server.
- Customer service
- Computer skills
- Phone etiquette
**We're offering**:
- Law benefits
- Monthly productivity bonus
- Life and accidents insurance after 90 days working with us
Tipo de puesto: Tiempo completo
Sueldo: $15,000.00 al mes
Beneficios:
- Programa de referidos
Pago complementario:
- Bono de productividad
Tipo de jornada:
- Turno de 8 horas
- Turno matutino
Lugar de trabajo: remoto híbrido en 66260, Monterrey, N. L.