BeneficiosPrestaciones de ley (IMSS, vacaciones, aguinaldo)Capacitación pagadaEstabilidad laboral DescripciónPOSITION:Eligibility Verification SpecialistSUMMARY:Our office in Monterrey provides remote assistance to several Medical Offices in the United States. This position verifies insurance eligibilir future patient appointments, document eligibility notes and perform patient outreach as needed, providing excellent customer service.ESSENTINCTIONS OF THE JOB:(This list may not include all of the duties that may be assigned.)Follow Pediatric Eligibility Verification Checklist to determine insurance eligibilityReview patient insuranr future appointments and identify eligibility requirements based on health planUse all available resources to determine insurance eligibility (system, web portals, phone)Update patient insurance details accuratelyIdentify eligibility issues, communicate them to patients/parents and accurately document action takenComplete all assigned appointments efficiently, within the expected timeframeCommunicate effectively with supervisor, escalating issues as neededMeet productivity standards as determined Education Requirements:High School diploma or equivalent (Bachillerato terminado)Knowledge, Skills & Abilities:Knowledge of medical terminology, grammar, spelling and punctuation to type correspondence (preferred)Knowledge of insurance industry (preferred)Skills in operating a computer.Ability to read, understand allow oral and written instruction in English and Spanish.Ability to speak English and Spanish clearly and concisely.Ability to establish and maintain effective working relationships with patients, employees and the public.Detail oriented.Typing ability of words per minute, word processing and computer Importante empresa. Importante empresa:Customer service center (1 year)Additional information:Paid training.Mandatory legal benefits.Company equipment (laptop, headset, etc.)Club Salmiliar Membership (medical and lab discounts) after days.Schedule:Monday iday 7am to 4pm. Categorías: Atención a clientes - Call CenterAtención al clienteID:14843825Reportar Vacante