GDL Connect is headquartered in Guadalajara, Mexico. We help our North American-based partners and clients augment their functional teams while preserving their corporate culture and professional dynamics. Our domain focus is on banking & finance, insurance, information technology, marketing & lead management, and healthcare.We are firm believers in helping our team members and employees grow professionally and embark on long-term career paths. We commit to nurturing a professional environment; focused on driving results and teamwork. We invite committed and hard-working people to join our team.**About the job**:A Medical Virtual Assistant is a specialized virtual assistant that focuses on providing remote administrative and medical support to patients.**Administrative Duties**:- Receive and make phone calls to patients and medical staff.- Helping patients on the phone to fill out medical histories and onboard them into the system.- Triage any medical needs.- Scheduling appointments and managing patient records efficiently.- Coordinating with other healthcare professionals and departments to ensure seamless patient care.- Performing basic clerical tasks such as answering phones, filing documents, and handling correspondence.- Ensuring compliance with healthcare regulations and always maintaining patient confidentiality.**Requirements**:- Excellent English communication and interpersonal skills (oral and written).- At least 2 years of experience in medical administration.- Proficient in virtual office tools, and communication platforms- Strong customer service and critical thinking skills- Understanding of HIPAA regulations and the importance of patient data confidentiality- Strong problem-solving skills and ability to work with mínimal supervision- **Medical, nursing or equivalent degree is a MUST****We offer**:- Salary: $ 16,000.00 - $18,000 MXN- Full legal benefits (vacations, prima vacations, Aguinaldo, IMSS)- Food voucher - 1,000 MXN- Bonus structure- Modern & comfortable Class A office space- Office hours - Monday to Friday 9:00-18:00- Training Programs and defined career path opportunities- English Proficiency Programs access and supportTipo de puesto: Tiempo completo y presencial.Horario:- Diurno- Lunes a viernes- Turno de 8 horasPrestaciones:- Vales de despensaTipos de compensaciones:- Bono de puntualidad**Salary**: $16,000.00 - $18,000.00 per monthAbility to commute/relocate:- 44680, Guadalajara, Jal.: Reliably commute or planning to relocate before starting work (required)Application Question(s):- Do you have a medical or nursing degree?Work Location: In person