.DESCRIPTIONActs as an extension of senior management ensuring a positive customer experience while being the representative of senior management to others. Provides administrative support and performs numerous duties, including scheduling, writing correspondence, emailing, overseeing visitors, routing callers and answering questions and requests.Anticipates to the needs of senior management and manages his/her schedules.Arranges and coordinates travel arrangements including expense reports and visa/passport requirements.Gathers, compiles, verifies and analyses information for management' use in documents such as memos, letters, reports, speeches, presentations and news releases.Facilitates smooth communications between senior management and coworkers and between senior management and external parties such as media, customers, vendors and the public.Maintains the security and confidentiality of management' records and files.Monitors, reviews and approves standard expenditures to ensure the activities of the office are conducted within established budgets.Reports required information on a regular basis as assigned (e.G. monthly).Performs various tasks using independent judgement and discretion; e.G., preparing documents and presentation materials; screening and responding to incoming correspondence, inquiries, and phone calls; drafting letters and official information releases; arranging and attendingmeetings; taking and distributingminutes.Act as formal resource for colleagues with less experience.Completes other activities for senior management upon request and/or as required.QUALIFICATIONSSkillsCommunicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.Plans and aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.Action oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.Customer focus - Building strong customer relationships and delivering customer-centric solutions.Ensures accountability - Holding self and others accountable to meet commitments.Data Communication and Visualization - Constructs a tale of the business problem, root cause, solution options, and opportunities through illustrating data visually, including reports and dashboards.Data Analytics - Discovers, interprets and communicates qualitative and quantitative data; determines conclusions relying on knowledge of business or functional frameworks; simultaneously applies statistics, data validity, data visualization, and problem solving approaches to effectively extract meaningful patterns and business insights; presents conclusions and outcomes that enable data driven business decisions