Johnson Controls is a global diversified technology and multi industrial leader serving a wide range of customers in more than 150 countries. Our 130,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win and creating greater value for all of our stakeholders through strategic focus on our buildings and energy growth platforms. For additional information, please visit or follow us @johnsoncontrols on Twitter.What you will do? Job Scope & PurposeThe Hardware Asset Management Analyst will drive the process management and improvement by implementing strong governance and establishing leading principles and standards.How you will do it? Essential Job Responsibilities Defining & executing the process governance strategy and framework. Develop reporting and tracking to communicate process performance and opportunity identification. Oversee phases of the process management lifecycle including design, modeling, execution, monitoring and optimization, and ongoing support for process changes. Provide methodology and tool support for process design and modeling. Develop and execute a process governance and management roadmap and identify the highest value continuous improvement projects. Function as a primary client contact for project planning, scheduling, status reporting and project budgets; establish and analyze staffing requirements within guidelines and implement projects consistent with longrange IT plans and installation standards. Performance management responsibility for direct reports, including developing/mentoring employees to build high performing teamsWhat we look for? Position Requirements Bachelor's degree from an accredited university 2 years of experience minimum Thorough knowledge of process governance and improvement methodologies Performed within an operational function of a process governance or improvement areas. Experience with process mapping tools including L1, L2, L3 process mapping. Possesses quick learning agility and strong business acumen with the ability to connect crossfunctionally. Demonstrated strong leadership skills by actively seeking information and listening to key constituents, understanding what needs to be achieved and influencing change when needed. Ability to understand challenges or underlying concerns, share ideas and develop effective responses or escalate to higher management, understand tradeoffs, and plan. Ability to lead projects or manage large, complex processes, must have a process improvementoriented mindset. CITAD or CHAMP certificate as preferred. Experience working process design and modeling products. ITIL (practitioner or expert) certification with work experience in mature service management environment as preferred. Lean / Six Sigma experience or certification as preferred. Excellent verbal/written communication, with ability to effectively interact with individuals at all levels of responsibility and authority. English proficiency. Ability to prioritize, delegate and work within high performing teams to lead/support an environment driven by customer service and teamworkJohnson Controls does not request pregnancy or HIV testing as a requirement for admission, permanence or promotion.
