About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location: On the stunning southern coast of Mexico's Baja peninsula, experience Cabo's Golden Corridor with Mexican chic and a cool Mediterranean vibe. In the heart of all the action, the coveted community of Cabo Del Sol is home to our modern hacienda-style village, with sparkling ocean views throughout. Create magical memories as hearts beat to the rhythm of Mexican music, art and culture – embraced by the warmth of our Four Seasons "familia."
Be a part of something truly special! Join the team of Four Seasons Cabo San Lucas at Cabo Del Sol as Assistant Director of Engineering HOA & Residences The role of the Assistant Director of Engineering HOA & Residences Assistant Director of Engineering HOA & Residences is part of the Residences and Resort management team, is a key part in the administration and decision making of the department. Supports the Director of Engineering, in planning and establishing annual goals and objectives, to successfully meet all maintenance programs, conservation and energy savings, national regulations and corporate standards.
The successful candidate will have the technical knowledge and experience to manage a team of specialists in the areas of plumbing, refrigeration, heating, cooling, painting, carpentry, landscaping, structural requirements and local codes, recycling, electrical, industrial equipment, landscaping and water plant.
This position requires an eye for detail, the ability to organize and execute a strategic plan, meet deadlines, ensure safe work practices and recognize problems and offer practical, effective solutions.
Knowledge and Skills Diploma or Degree in Civil Engineering, Mechanics, Electrical.Three (3) to five (5) years previous experience in Residences or HOA Engineering.Engineering department head positions in a 5-star luxury environment.Requires reading, writing and oral proficiency in English and Spanish language.Good knowledge in plumbing, HVAC, carpentry, electricity and painting; Strong Time Management skills to meet deadlines and timely response.Basic computer skills such as Microsoft Word, Excel, Power Point, Internet, Windows. Experience with computer systems and management of computer-assisted maintenance, such as, BMS, Autocad, etc.).Maintains a professional appearance and behaves in a mature manner with integrity and transparency at all times.Understand and familiar with quality standards and service standards of the hotel.Experience in employee engagement, employer branding, onboarding will be advantageous.Reasonable cost analysis and cost management skills.Apply an ethical approach to the outcome of situations.Strong interpersonal and relationship-building skills to work with cross-functional teams.Problem-solving, decision-making and conflict resolution skills.Work in a safe, prudent and organized manner.Must be available for emergencies during days, evenings, holidays and weekends.Proven previous experience in the luxury hotel industry or similar role.Proven previous experience on Team leading up to 45 employees of all specialties.Essential Functions Supervise all the operating responsibilities, coordinating efforts and establishing priorities where necessary.Ensure all relevant Four Seasons standards, policies and procedures are developed, implemented and actioned.Develop and implement preventative maintenance schedules for all physical assets within the resort and ensure appropriate condition reporting to Director of Engineering.Project management and coordination of engineering department staff and outside contractors to complete projects without disruption to guests or other departments.Resolves residents' complaints, handling all interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible. Responds to all residents' requests in an accurate and timely manner.Excellent understanding of Month-End Process including, but not limited to, preparation of financial statements, accruals and journal entries. Budget and Forecast preparation.Manage and assist with all purchasing needs for Engineering aligning with properties needs as well as financial goals.Assist in the hiring, training, supervision, scheduling, counseling, and evaluation of performance and planning the activities of maintenance staff including making spot checks on a daily basis.Participate in and develop staff training programs in order to minimize staff turnover and maintain high morale. Particular emphasis should be given to those individuals qualifying for future advancement.Meet with the Director of Engineering on a regular basis to communicate all operation activities and results.Ensure proper and timely execution of all work order requests with follow up, accountability, and reporting.Ensure utility data is reported in Hotel Energy Portal (HEP) monthly, and that progress towards environmental goals are reviewed in Green Team meetings.Work across all departments to ensure achievement of the annual ESG Field Goals and KPIs.Provide technical advice and implementations on Health and Safety requirements.Leading by role model share best practices with team and care about their works and needs.Work harmoniously and professionally with co-workers.Must be able to multitask and prioritize departmental functions to meet deadlines.Support the Director of Engineering with major renovation projects.Assist with maintenance of all firefighting equipment in first class order and ensure that emergency procedures are understood and practiced by hotel staff.Actively support the Safety Committee.What to Expect: Be part of a caring team with a family spirit.Have opportunities to build a successful career with global potential.Work in a diverse and challenging environment and engage with the leadership team.Be recognized for your accomplishments.About Four Seasons Hotels & Resorts: Four Seasons Hotels and Resorts opened its first hotel in 1961 and its story is a tale of continual innovation, remarkable expansion and a single-minded dedication to the highest of standards. For over 50 years, Four Seasons has transformed the hospitality industry by combining friendliness and efficiency with the finest traditions of international hotel keeping. Four Seasons Hotels and Resorts have been ranked FORTUNE magazine's "100 Best Companies to Work For" EVERY YEAR since 1998 and named "Great Place to Work Legend", an honor currently held by only 12 companies in the world.
Service Culture Currently operating 126 hotels and resorts, and 45 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most
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