Summary
**Care Connects Us!**
It all starts with people who care. At Hyatt, we believe in the power of belonging - of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences and jobs into careers.
Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.
People like you. People like us.
At Grand Hyatt Playa del Carmen, we are looking for:
**Human Resources Assistant Director** who will, in a supporting role, assist the Director of Human Resources in achieving the hotel's operating goals by maximising employee productivity and well-being, and achieve the hotel's guest service objectives. Main tasks/responsibilities will include and not limited to:
- Human resource related administrative duties related to collection and reporting of data as the business may need from time to time.
- Supports the Director of Human Resources in effectively managing the life cycle of the team members, fostering a culture of growth, development and performance whilst reflecting promoting the company culture and values - this will be achieved through monitoring and follow up from onboarding to off boarding in the life of an employee.
- Carries out reconciliations and analyses as requested from time to time by the Director of Human Resources
- Managing hotel biometric system, generating reports as required
- Ensures personal filing systems and the hotel's HR information systems are kept up to date, and ensure all personal information is kept confidential and well organized, and in adherence to the Data Protection Act.
- Administration of contracts, informing HR Director in due time on timelines in relation to renewal or non-renewal of probation, contract, PIPs etc.
- Monitors that Hotel complies with all administrative requirements (working hours' registration, overtime registration, etc.)
- Ensures effective and efficient management of absenteeism (Registration and follow up on absenteeism, required justification is handed in, payroll is informed on days to be deducted/paid out, all paperwork is processed etc.)
- Monitors that all items on the starter's checklist (i.e. badge, uniform) are completed for every new hire.
- Manages employee leave days by maintaining a record of vacation earned by all employees.
- Assists in the preparation of monthly Human Resources report by collecting and suppling required information to the Director of HR within agreed timelines (turnover report, employee sick leave report, vacation reports).
- Receives staff complaints, suggestions and queries and make sure they have been handled properly.
**Qualifications**:
- Bachelor's Degree in Business/Human Resource Management or its equivalent
- 2+ years of experience, preferably in a hotel environment with proven track record in a similar role
- Genuine care for others
- Strong communication skills especially active listening
- Critical thinking and analytical skills
- High level of honesty and integrity
- Negotiation skills
- Team work and cross-functional collaboration
- The ability to remain positive and focused in a fast-paced environment
- Must speak Spanish