Assistant Manager - Call Center - Exp 3 Years

Wipro, a multinational corporation that provides information technology, consulting, and business process services, is seeking an:Assistant ManagerRequired:Bachelor's Degree in Administration3 years of experience as Assistant Manager (1 year of team handling experience)Knowledge of MS OfficeAdvanced English (interview will be in English)Understanding of Healthcare Payer scope of services and compliance (Desirable NOT essential)Activities:Manage and monitor all activities of a call center on a daily basis.Assist and support call center staff in handling customer traffic.Mentor, guide, and assist call center staff to achieve set goals and objectives.Schedule and monitor all call center activities.Review results with management and identify training needs.We offer:$30,000 based salaryBenefits above the lawMedical InsuranceVisual InsuranceSchedule:Monday to FridayWorkplace:#J-18808-Ljbffr