Assistant Manager - Call Center - Exp 3 Years

Wipro, Multinational Corporation that provides information technology, consulting, and business process services, is seeking:Assistant ManagerRequired:- Bachelor's Degree in Administration- Experience 3 years as Assistant Manager (1 year of team handling experience)- Knowledge of MS Office- Advanced English (interview will be in English)- Understanding of Healthcare Payer scope of services and compliance (Desirable NOT essential)Activities:- Manage and monitor all activities of a call center on a daily basis. Assist and support call center staff in handling customer traffic. Mentor, guide and assist call center staff to achieve set goals and objectives. Schedule and monitor all call center activities. Review results with management and identify training needs.We offer:- $30,000 based salary- Benefits above the law- Food vouchers- Medical Insurance- Dental Insurance- Visual InsuranceSchedule:- Monday to FridayWorkplace:- San Pedro Tlaquepaque, Jalisco (Temporarily Home Office)Jesus ReyesTipo de puesto: Tiempo completo, Por tiempo indeterminadoSalario: $28,000.00 - $30,000.00 al mesBeneficios:- Seguro de gastos médicos mayores- Seguro de la vista- Seguro dental- Seguro de vida- Vales de despensaHorario:- Turno de 8 horasPago complementario:- Bono trimestralConsideraciones ante el COVID-19:All our process are remoteEducación:- Licenciatura trunca o en curso (Deseable)Experiência:- Assistant Manager: 1 año (Obligatorio)Idioma:- Inglés (Obligatorio)