Assistant Sales Coordinator

JOB PURPOSESupports the Inside Sales Team with providing outstanding customer service to assigned global medical device customers.PRINCIPAL ACCOUNTABILITIESAccurately quotes prices for customers based on established standards and information provided by the Sales Coordinator(s).Provide all standard quote requests within 24 hours to Sales Coordinator counterpart.
Complete order entry, verification of customer's written purchase order, order confirmation, and invoice within 24 hours of receipt.
Coordinate quoting of nonstandard items through cost estimating Quote Review Board (QRB) and ensure certain customer requirementsare fully specified and clearly understood.Work internally with Quality Team to coordinate resolution of all customer complaints in a timely manner and to ensure customer satisfaction.
Issue credits for returns following internal processes and standards.
QUALIFICATIONS/ KNOWLEDGE/ EXPERIENCE(TECHNICAL/ PROFESSIONAL KNOWLEDGE & SKILLS COMPETENCY) BS degree in business or related field.Associate's degree.1-3 years?
experience as inside sales representative or customer service representative.Experience working in a product manufacturing environment.Experience in medical manufacturing.Must be able to speak and write in English.