**Summary**:- Communicates EPM standards and monitor the adherence to those standards -Collabrating on communicating new features, process changes and roadmap. -Provides insights and data to EPM leadership and stakeholders -Lead the community of practice forums -Identifies opportunities for process and product improvement -Acts as SME in new feature testing and solution validation**About the Role**:**Major accountabilities**:- Support the Global Head of Function or Head team member(s) in day-to-day management -Lead the improvements key operational processes for the Function in the area of portfolio management -Anticipate improvements to maximize customer satisfaction.- Drive the adoption of the new Ways of Working with the new solution selected for EPM -Serve as point of escalation, review and approval for key issues and decisions.**Key performance indicators**:- Operational targets (including Service Delivery, Financials, Risk and Compliance, etc.) are met -Effective collaboration model in place within and across community of practice -Improverment targets met archiving productivity target/ROI.- Maintain operational support costs in align with TT objectives -Implemention of CSI in line with TT objectives conducting to operation excellence and costs reduction**Minimum Requirements**:**Work Experience**:- Strategy Development.- Influencing without authority.- Collaborating across boundaries.- Interactions with senior management.- Multi-national global experience.- Track record delivering global solutions at scale.**Skills**:- Analytical Thinking.- Change Management.- Communication Skills.- Consulting.- Data Analysis.- Data Visualization.- Financial Modeling.- Influencing Skills.- IT Portfolio Management.**Languages**:- English.DivisionOperationsBusiness UnitCTSLocationMexicoSiteINSURGENTESCompany / Legal EntityMX06 (FCRS = MX006) Novartis Farmacéutica S.A. de C.V.Functional AreaTechnology TransformationJob TypeFull timeEmployment TypeRegularShift WorkNo