.Method is a global design and engineering consultancy founded in 1999.
We believe that innovation should be meaningful, beautiful and human.
We craft practical, powerful digital experiences that improve lives and transform businesses.
Our teams [based in New York, Charlotte, Atlanta, London, Bengaluru, and remote] work with a wide range of organizations in many industries, including Healthcare, Financial Services, Retail, Automotive, Aviation, and Professional Services.
This is a Mexico City based role.Method is part of GlobalLogic, a digital product engineering company.
GlobalLogic integrates experience design and complex engineering to help our clients imagine what's possible and accelerate their transition into tomorrow's digital businesses.
GlobalLogic is a Hitachi Group Company.As Associate Director of Experience Design, you will lead multidisciplinary design projects from experience definition through execution.
Your tasks will include framing opportunities with clients, structuring and running research activities, planning and facilitating collaborative workshops driving concept explorations, prototyping the future of our client's products and services and overseeing the creation of high fidelity design solutions.
You partner closely with a client, serving as an internal champion to ensure our work meets their needs and also serving as an advisor to further their business aspirations through design.
You'll guide your team and others in communicating complex concepts in written, diagrammatic and visual formats and support product and engineering teams in bringing digital products and services to market by translating strategies into actionable outcomes.
**Responsibilities**:- Define and design multi channel digital solutions with different disciplines in a highly collaborative environment- Lead multidisciplinary teams through complex projects- Partner closely with a client, serving as an internal champion to ensure our work meets their needs and also serving as an advisor to further their business aspirations through design.- Plan, conduct, and interpret primary and secondary research to inform the user interaction and visual direction of a product or service.
Research methods include user and business stakeholder interviews, generative customer research, usability evaluations, concept validation, and user testing- Collaborate on and influence the different stages of a digital product—this includes shaping project scope, driving internal and external strategy, and conducting research- Plan and host collaborative workshops and work sessions with internal and external teams- Lead teams in the creation of experience and/or product design artifacts including archetypes, customer journeys, service blueprints, ecosystems, initial concepts, prototypes, design directions, design systems and detailed design documentation