**Essential Job Duties and Responsibilities**- Make daily collection calls- Assist with customer account reconciliations- Document collection related activities for assigned accounts- Evaluate orders on credit hold and release when appropriate- Interact with customers, both internally and externally, to identify and resolve outstanding issues in a timely and professional manner- Dispute management- Conduct account research and analysis- Performs other duties as assigned**Education and Experience Requirements****Education**:- Bachelor degree, or 2+ years of proven and relevant work experienceLanguage- Good command in English - verbal and written- Fluent Spanish - verbal and written**Experience**:- Strong background in Accounts receivable & Accounts payable and General Accounting principals- Minimum 2 years relevant experience is required- SAP Proficiency**Preferred Skills and Abilities**- Ability to problem solve through technical and analytical analysis- Working knowledge of SAP- Superior written and verbal communication skills and inter-personal skills- Superior organizational, decision-making and follow-up skills- Ability to work independently with mínimal supervision- Ability to adjust to flexible environment- General knowledge of changing economic conditions- Functional knowledge in use of personal computer- PC Software (Microsoft Office- Proficient in Excel)- English speaking is a plus- Outstanding customer focus including attributes of empathy, compassion and service orientation- Passionate and high energy which can assist in selling future vision to customers- Strong detail orientation, with focus on data quality- Adaptability/flexibility which includes being open to change and conducting business differently- Focused on continuous learning and developing new skills- Excellent process orientation which focuses on efficiency without losing sight of customer experience- Savvy with technology which includes use of web-based platforms, case management, etc.**Working Conditions and Physical Demands****Office environment. **To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.**Travel Required**NoneMinimalEstimated _ %