Get started on an exciting career at Element!_
Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.
What We Need
We are looking for an Associate, Licensing who will play a critical part in engineering top-notch products and services in a unique industry and at a rapidly growing organization.
Are you:
- Analytical with the ability to work in a fast-paced environment?
- Customer service minded with the ability to prioritize multiple tasks?
As the Associate, Licensing, you will be the primary owner for transactions related to Element to handle initial title & registration completion for units based on states. The role is dedicated to assist all drivers with maintaining legality of plates on an ongoing basis while vehicle is being title & registered.
A Day in the Life
- Establish and manage relationships with internal/external clients and with independent external agencies (tag agents, dealers) to facilitate the initial title & registration vehicle transaction processing
- Effectively manage state portfolio for all type of units required; provides analysis, and recommendations in support of titling process. Ability to acquire/retain information related to different state requirements
- Follow-up to ensure transactions are completed accurately and timely.
- Partners with other Operations and Client Business units to ensure the proper guidance, education or updates for the initial title & registration of units during the title & registration process.
- Assist other team members as needed with their assigned work to ensure departmental goals and objectives are achieved this is done by monitoring title quest queue based on assigned region and leveraging capacity where needed to assist in team goal
- Provides support, where applicable, to the FPS Partner around client initiatives, challenges and objectives.
- Facilitate the maintenance of a title through the life of the vehicle which may include: processing, buy lease backs, ownership transfers, title corrections, duplicate titles, lease assumption, corporate name changes, and transaction follow up. Follow Title Management Processing procedures when processing each type of transaction. This may also include title management projects where multiple units for one client are in need of processing and collaboration of employee and project team will be necessary to accomplish goals.
**Requirements**:
- High School Diploma, 2- or 4-year degree preferred
- In lieu of degree, 2-3 years professional experience in office environment
- 1-3 years' experience in a customer service professional role
- MS Office - proficient in the following
- Excel - ability to add data to cells, use SUM function, sort data
- Word - ability to create documents
- Excellent written and oral communication skills
- Ability to work independently and function within a team environment
- Demonstrates initiative and problem-solving ability
- Excellent customer service skills
What's in it for You
- A culture of innovation, empowerment, decision-making, and accountability
- Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
- Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
- or call _55 5018 7100._