Get started on an exciting career at Element!_Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business - delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.Element Fleet Management is a world leader in fleet management that provides world-class management services and financing for vehicle fleet and commercial equipment. Our fleet or package management services span the entire life cycle, from acquisition and financing to program management and remarketing, helping customers optimize performance and improve productivity.Area: MaintenanceCity: Mexico CityWhat We NeedWe are looking for a Technical Mechanic who will play a critical part in engineering top-notch products and services in a unique industry and at a rapidly growing organization.Are you:- Passionate about the automotive industry?- A person who likes to be in contact with other people?As the Technical Mechanic, you will provide support & guidance to our client's drivers and act as a fiduciary for our clients when authorizing repairs. Also, will be in contact with Case Managers, Supervisor's, Managers, Drivers, Clients and Suppliers.A Day in the Life- Responding to incoming calls from drivers and suppliers and resolving inquiries concerning technical and non-technical work.- Providing service assistance and directions to drivers and clients- Answering supplier calls and creates an electronic repair invoice. Negotiates repair prices when appropriate and reviews request for compliance with Client Policy and Element's Standard Operating Procedures. Issue authorizations for valid repairs to manage the client's vehicle maintenance repair costs, and ensure vehicle downtime is kept to a minimum.- As part of role will be required to make outbound calls to help initiate service, follow up on service or to resolve open issues.**Requirements**:- High School education or BA/BS is a plus- 3-5 years of general automotive- Mechanical experience- PC skills including data entry and Microsoft Office suite- Organization skills and the ability to prioritize and respond with a sense of urgency to internal and external requests within specified timeframes- Ability to research and resolve problems, and make independent judgments- Ability to communicate effectively with suppliers or clients and internal personnel- Ability to work effectively in a team environment and be flexible to multitask between different work queuesWhat's in it for You- A culture of innovation, empowerment, decision-making, and accountability- Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness- Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)- Hybrid work environment for most positions- or call _- 55 5018 7100._
