**About the Role**:**Transplace, an Uber Freight company, is looking for experienced professionals' supervisors with a background in the Transportation, Supply Chain or Logistics field. Our specialists will supervise day-to-day aspects of booking, shipping, tracking, and billing on both import and export shipments while providing excellent customer service to our customers.**:- **Establish and maintain effective relationships with Customers through professional and timely communications, and inquiry responses.**:- **Ensure CSRs and Team Leaders achieve their goals and meet day to day operations' needs.**:- **Source, coordinate Capacity assignment according to Customer's requirements and needs with Procurement/Capacity team that meet the financial and service expectations of Transplace.**:- **Monitor team's performance.**:- **Secure and request automatization of rates in TMS.**:- **Ensure carrier performance meets customer expectations- Capacity internal performance metrics.**:- **Make strategic transportation & volume commitment decisions with the Capacity and Sales team that positively impact Transplace profitability and/or customer costs.**:- **Communicate service issues to customer or TP management.**:- **Demonstrate ownership of assigned segments of business.**:- **Analyze customer and carrier data, to identify cost saving opportunities.**:- **Assists on onboarding processes.**:- **Oversee team assigned to the position and monitor service across different zones/accounts.**:- **Track volume and revenues on a weekly basis (Scorecards).**:- **Oversee and correct service issues with customers.**:**Basic Qualifications**:- **2 - 3 years' experience on Logistics**:- **At least 1 year managing personnel**:- **Microsoft Excel— knowledge of Microsoft Excel including but not limited to VLookup, Pivot Tables and advanced formulas**:- **Bachelor's degree**:- **Advanced Spanish and English written, oral, and presentation communication skills**:**Preferred Qualifications**:- **Logistics Expertise—Understand import and export operation basics, function of the Elogs and fuel**:- **Reporting and Analytics.**:- Proactive.