Associate Manager - Team Manager

Sutherland is seeking an organized and goal-oriented person to join us as a Team Manager. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!**Team Managers in this role get to**:**Impact the Bottom Line**:Drive the performance of a team of Consultants, meeting and exceeding all KPI targets.**Strengthen Relationships**: Manage attrition, shrinkage, and other critical metrics of the team.**Influence the Lives of Others**:Coach and mentor Consultants, providing feedback and performance management.**Keep Management Updated**:Inform leadership on the latest trends of end-user customers and provide feedback to Ops Managers.Define Sutherland's Reputation: Drive organizational initiatives within the team from time to time.**Qualifications**:- Be able to work in MS Office- Be able to work in a fast-paced environment- Be pro-active in developing trust and professional rapport with employees and team members; work as a team-player- Have strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements- Have strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner