Associate Program Manager 1

Share this job as a link in your status update to LinkedIn.CategoryProgram Mgmt/Customer ServiceLocation[Insert Location Here]Job DescriptionEDUCATION:[Insert Education Requirements Here]EXPERIENCE:1 Year of experience in Client Management (Customer Service or Program Administrator)KNOWLEDGE:Customer Service, Demand Management.SKILLS / ABILITIES:Focused on outcomes/objectivesSchedule flexibility and ease of teamworkAbility to work under pressure and meet time deliverablesBusiness sense, numerical ability, and agility of thoughtContributing to the continuous improvement of the project, achieving goals, and negotiating with internal and external customersRESPONSIBILITIES:Responsible for all aspects of a program at the site, serving as the site liaison between the company and the customer to ensure customer needs are met.
Ensures all program-related decisions are guided by the terms and conditions of the customer's contract.
Understands all aspects required to launch a new program or order.
Responsible for customer management and satisfaction, order management and delivery, revenue achievement, and business issue resolution (A/R, E&O material issues, PPV, credit, RMA's).#J-18808-Ljbffr