transforming the way clinical care teams work and communicate. The Associate Salesforce Administrator will assist in the daily management and maintenance of our Salesforce environment. This role involves supporting our sales, marketing, and customer service teams by ensuring that our Salesforce instance is configured optimally, data is accurate, and users have the tools they need to succeed. This is an excellent opportunity for someone looking to start their career in Salesforce administration.
What You'll Be Doing: Support day to day Sales transactions and troubleshooting
Configure and support the Salesforce system to create efficiency within our Buyers Journey
Continually improve TigerConnect's Salesforce instance and other internal systems
Design, document, build, test, deploy, and maintain enhancements to Salesforce customobjects, validation rules, page layouts, workflows, reports and complex dashboards
Provide functional support for existing and future business processes on Salesforce.com, andother integrated platforms that support our sales and operations organization
Contribute and provide direction to all technical aspects of the sales, service, and experienceprocesses implemented within Salesforce, including Accounts, Leads, Contacts, Opportunities, etc.
Translate business needs into technical requirements
Communicate with cross-functional teams regarding status, technical issues and creative solutions
Provide support and quick resolution of internal customer requests working directly with our Marketing and Sales Organization
What You Bring: Bachelor's degree in Computer Science, Information Technology, Business, or a related field (or equivalent experience)
Basic understanding of Salesforce and its various components (Sales Cloud, Service Cloud, etc.)
Salesforce Administrator certification (preferred but not required.)
Proficiency in Microsoft Excel, including advanced functions and data manipulation
Strong problem-solving skills and attention to detail
Excellent communication and interpersonal skills
Eagerness to learn and adapt to new technologies and processes
Perks & Benefits We Offer: Our hybrid teams bring together top talent from Mexico, the US, and around the globe
Work from prime office spaces in the Reforma area of Mexico City
Enjoy our comprehensive benefits with excellent medical, dental, vision, and life insurance coverage for you and your family
Our annual wellness programs focus on both mental and physical well-being, with reimbursements, company-wide wellness days, and volunteer opportunities
Enjoy additional perks and allowances, including a savings fund, monthly teleworking allowance, grocery vouchers and travel insurance
With our LinkedIn Learning License, you'll have access to self-paced learning opportunities to help you grow and develop
Enjoy our flexible time off policy with no limit on the number of days off
Finally, you'll be part of a team that's truly mission-driven and dedicated to making a difference in the world of healthcare
