We are looking for **Associate Site Reliability Engineer**/**Site Reliability Engineer** to join our team in Guadalajara, Mexico.**Responsibilities**:- Maximize system uptime and availability, ensuring functional and performance SLAs.- Establish end-to-end monitoring and alerting on all critical aspects.- Solve complex problems for critical services and build automation to prevent problem recurrence.- Influence and create new designs, architectures, standards, and methods for supporting the platform.- Initiate and lead scripting and automation to streamline system updates and upgrades.- Set up critical infrastructure, tools, and framework to streamline the deployment cycle.- Work cross-functionally with Services and Engineering teams.**Qualifications**:- BS or MS in Computer Science, related field, or equivalent professional experience.- Demonstrated experience in deploying, managing, and operating scalable and fault-tolerant Linux/Kubernetes/JVM-based infrastructure in AWS, GCP, and other public clouds.- Expertise in Linux Operating Systems, Networking, and Database concepts.- Experience deploying, upgrading, and troubleshooting Kubernetes clusters and workloads.- Experience with Cassandra (or another NoSQL alternative).- Expertise in cloud providers, such as Amazon Web Services, Azure, and GCP.- Experience with configuration management systems such as Puppet.- Experience in Bash or Python; to automate and monitorsystems.- Experience with IaC tools like Ansible or Terraform.- Excellent problem-solving, critical thinking, and communication skills.- Experience supporting as a DevOps or sys admin for commercial SaaS solutions.**C3 AI provides a competitive compensation package and excellent benefits.**C3 AI is proud to be an Equal Opportunity and Affirmative Action Employer. We do not discriminate on the basis of any legally protected characteristics, including disabled and veteran status.