Atlassian Support Engineer - Trabajo Híbrido

**Job Description: Atlassian Support Engineer****Essential Job Functions**- **User Assistance and Issue Resolution**: Serve as the primary contact for all inquiries related to Finra Jira and Confluence, providing timely and accurate solutions to user issues and requests.- **Configuration Management**: Manage requests for project configuration changes, ensuring they align with business needs and adhere to company policies.- **Access Administration**: Oversee user access, roles, and permissions.- **Project/Space Creation**: Set up new projects and configure workflows based on specific requirements.- **Ongoing Improvement**: Regularly assess and recommend enhancements to the Jira and Confluence setup to improve performance and user experience.- **Team Collaboration**: Work closely with other IT and support teams to ensure a unified approach to user support.- In depth understanding of Jira and Confluence, including advanced features and admin capabilities.- Proven ability to handle multiple tasks.- Excellent communication and interpersonal skills.- Familiarity working with Bitbucket is highly desirable.- Scripting and automation skills are highly desirable.Tipo de puesto: Tiempo completoSueldo: $35,000.00 - $50,000.00 al mesBeneficios:- Días por enfermedad- Programa de referidos- Seguro de gastos médicos- Seguro de gastos médicos mayores- Seguro de vida- Trabajo desde casa- Vacaciones adicionales o permisos con goce de sueldo- Vales de despensaTipo de jornada:- Turno de 8 horasLugar de trabajo: Empleo presencial