**Company Description**
"We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors Founder
Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
- 15,000 trained professionals
- 250+ locations worldwide
- Fortune 500
- Globally unified systems
**Job Description** Scope of Position**
Ensure the highest Customer Service level, fulfilling all regulations, law, procedures, policies and corporate standards through the audit and sending of invoices.
**Key Deliverables**
**Operational Performance**
- Complete 52 hours training per year (4.33 per month)
- Complete all mandatory training timely.
**Administration and Personnel Management**
- Exemplify and Teach Our Culture, Mission and Goals.
- Follow. the 10 Critical Success Factors
- Ensure that company controls, policies, procedures, processes are understood and applied.
- Own your self-development identify, follow-up and execute on your personal development goals.
- Escalate necessary issues to immediate supervisor and /or Department Manager.
**Security, Health and Safety**
- Responsible to inform immediately to the Branch's Health and Safety representative any unsafe condition that could put employees at risk in the workplace environment.
- Responsible to inform immediately to the Branch's Health and Safety representative any incident or accident, regardless if the affected employee does not look hurt.
**Associated Audit Agent job responsibilities**:
- Keep the excellence internal service execution within the Accounting department.
- Engage with team members daily, participate on check-in, weekly and monthly meetings or when is necessary.
- Build healthy cross-functional relationship. Ensure a healthy work environment, promote team spirit and cohesiveness in the department and also working together with other teams.
- Own your self-development. Prepare, follow-up and execute on your personal development goals.
- Participate in the accounting team on initiatives and projects.
- Participate in other department meetings, support projects and initiatives at every level.
- Understand and comply with Company internal controls, specifically the Process control Documentation.
- Promote compliance in diligently following all Company policies and regulations and performing the task at hand with outstanding integrity.
- Maintain highest compliance levels for all applicable accounting requirements.
- Review the "Monitor IVM" from corporate.
- Review the "NO IVM" report from accounting, and follow it up, by ensure that the invoices were sent to comply KPIs established.
- Provide recommendations to the Customer in order to make their process faster, more efficient and ensuring the Quality.
- Clear any doubt or question from the Customer about billing and ensure that the Customer get their data updates.
- Ensure that the Billing Matrix report is updated and followed up all time.
- Ensure that the Customer's files are complete.
- Degree: Bachelor's degree in Accounting /Finance.
- 1-2 years of experience in Accounting preferred.
- Strong Accounting and Finance knowledge.
- Exhibit a leadership style that empowers, coaches, mentors, and fosters a cohesive team environment always prioritizing employee satisfaction.
- Customer Satisfaction oriented.
- Professional written and verbal communication at all times.
- Strong interpersonal and communication skills, ability to communicate at all levels written and oral communication and presentations.
- Ability to relate and influence employees at all levels.
- Strong time management skills and attention to detail.
- Problem solving and business analytical skills.
- Strong project management skills, and ability to multitask.
- Ability to complete work within standard procedures, guidelines and office policies.
- Self-driven personality and good business sense are expected.
- English and Spanish fluency.
- Teamwork player.
- Be proactive and show ownership in the assigned responsibilities.
- Commitment to exemplify Expeditors' culture at all times.
- Excellent organizational and time management skills.
**Additional Information**
All your information will be kept confidential according to EEO guidelines.
