."We're not in the shipping business; we're in the information business" -Peter Rose, Expeditors FounderGlobal supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.15,000 trained professionals250+ locations worldwideGlobally unified systemsJob DescriptionScope of PositionEnsure the highest Customer Service level, fulfilling all regulations, law, procedures, policies and corporate standards through the audit and sending of invoices.Operational PerformanceComplete 52 hours training per year (4.33 per month)Complete all mandatory training timely.Administration and Personnel ManagementExemplify and Teach Our Culture, Mission and Goals.Follow. the 10 Critical Success FactorsEnsure that company controls, policies, procedures, processes are understood and applied.Own your self-development identify, follow-up and execute on your personal development goals.Escalate necessary issues to immediate supervisor and /or Department Manager.Security, Health and SafetyResponsible to inform immediately to the Branch's Health and Safety representative any unsafe condition that could put employees at risk in the workplace environment.Responsible to inform immediately to the Branch's Health and Safety representative any incident or accident, regardless if the affected employee does not look hurt.Associated Audit Agent job responsibilities:Keep the excellence internal service execution within the Accounting department.Engage with team members daily, participate on check-in, weekly and monthly meetings or when is necessary.Build healthy cross-functional relationship. Ensure a healthy work environment, promote team spirit and cohesiveness in the department and also working together with other teams.Own your self-development. Prepare, follow-up and execute on your personal development goals.Understand and implement the Company controls, policies, process, applications, tools, and systems.Participate in the accounting team on initiatives and projects.Participate in other department meetings, support projects and initiatives at every level.Understand and comply with Company internal controls, specifically the Process control Documentation.Promote compliance in diligently following all Company policies and regulations and performing the task at hand with outstanding integrity.Maintain highest compliance levels for all applicable accounting requirements.Review the "Monitor IVM" from corporate.Review the "NO IVM" report from accounting, and follow it up, by ensure that the invoices were sent to comply KPIs established.Provide recommendations to the Customer in order to make their process faster, more efficient and ensuring the Quality.Clear any doubt or question from the Customer about billing and ensure that the Customer get their data updates