.Job Summary- This role is responsible for strategically optimizing complex operational processes to align with long-term organizational goals. The role oversees a portfolio of critical processes, utilizing advanced data analysis techniques to drive data-driven decision-making. The role develops risk management strategies, maintains high-quality standards, and addresses complex challenges while mentoring a team of professionals and staying updated on industry trends.ResponsibilitiesLeads multiple complex operational processes throughout the entire sales cycle, consistently measuring, reviewing, and analyzing their efficiency and effectiveness to drive continuous improvement.Develops and implements strategic plans for optimizing and aligning complex operational processes with the organization's long-term goals and objectives.Handles a portfolio of critical operational processes, ensuring efficiency, performance targets achievement, and adaptability to changing business needs.Utilizes advanced data analysis techniques to gain deep insights into process performance, enabling data-driven decision-making.Collaborates closely with senior executives, cross-functional teams, and external partners to ensure processes support the overall business strategy and objectives.Develops comprehensive risk management strategies, including risk assessments, mitigation plans, and contingency measures, to minimize disruptions to operations.Sets high standards for quality assurance by implementing robust quality control measures, and ensuring processes consistently meet or exceed performance standards.Generates detailed reports and presents complex data to senior management and stakeholders, conveying actionable insights and recommendations effectively.Addresses complex operational challenges and escalations promptly, leveraging extensive experience and expertise.Mentors a team of operational process professionals, fostering their growth, development, and performance excellence.Education & Experience Recommended**Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.Typically has 7-10 years of work experience, preferably in sales, operations management, project management, process improvement, or a related field