Overview of role: Automation Analyst is responsible for supporting continuous improvement initiatives across the HR teams, helping to identify automation opportunties, proposing & creating desktop automation solutions. The role will also involve close partnership with our Automation Center of Excellence (CoE) team & peers across our global Continuous Improvement (CI) team to understand right automation solution, leveraging from internal tools where possible ensuring the roadmap is accurately prioritized & timelines are achieved.
Responsibilities: Identifies technical solutions that meet emerging needs and improve efficiency of processes from an automation perspective.Implements and maintains applications/developments including configuration, updates, testing, troubleshooting and documentation.Consults with process owners, supervisors, managers & key stakeholders to understand the improvement opportunity ensuring support in the transformation of high quality, process execution throughout the HR organization.Act as a change agent to improve existing processes, working closely with our CI Champions to leverage from their knowledge & expertise.Ensure the global CI tracker is up to date, avoiding duplication of items & ensuring accuracy in report outs.Brings forward new suggestions / ideas through team interactions, feedback & process reviews.Flexible in approach to support core CI team, taking an interest in training, quality audits & presenting demos and / or status updates.Ensures regular contact & interactions with regional counterparts to strenghten skill set & support automation progression.Support global projects as required whilst maintaining steady progress in automation delivery within region.Actively engage with the global CI team to ensure standardization & alignment of 'ways of working' whilst supporting a 'one team' mindset.Job Requirements: Experience using MS Office 365 process automation tools Power Automate, Power Apps and SharePointBusiness intelligence tool (Power BI) Desired knowledge of automation software (UIPath, BluePrism, etc)Able to handle large amount of data in excel or other data base programsHigh Analytical and Problem-Solving skillsDesired experience on Continuous Improvement/Lean InitiativesHigh English Proficiency (written and spoken), capable of delivering presentations in EnglishOral and written communication skillsAbility to understand and develop successfully partnerships with customers and peersDetail orientedHigh Customer Service orientation
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