.Como auxiliar administrativo tu daras seguimiento a los requerimientos y solicitudes de nuestros clientes y concesionarios, ya sea por llamada o correo. Administraras la base de datos y negociaras directamente sobre las solicitudes.You will report to Tu reportarás a la jefatura de ATC. #You will work in our location oficina de Tultitlán #LI-Hybrid.**Responsibilities**- Atención de solicitudes, dudas y quejas a través de los medios: telefónico, chat o correo electrónico.- Generación/captura y seguimiento de pedidos recibidos a través de correo electrónico o teléfono.- Llamadas de salida para informar a clientes del estatus de sus pedidos o para dar seguimiento al surtido/entrega de pedidos- Revisión de existencias, mínimos para Planta de especialidades- Ingreso de Folios en Planta y Cedis- Pedidos y seguimiento Global Marine (exportaciones)- Pedidos y seguimiento Centroamérica (exportaciones)- Pedidos Alto volumen e importación- Pedidos Intercompañías- Procesar y dar seguimiento a Muestras- Cotizaciones y Referencias- Tramite de Certificados de Calidad- Facturación Financiera- Creación de reportes mensuales de métricas de los pedidos**Qualifications**- Licenciatura, carrera técnica,- Experiência 1 año en atención a clientes,- manejo de Excel, para exportaciones e importaciones- inglés intermedio mínimo,- facilidad de palabra,- manejo de clientes,- alto sentido de urgencia.Benefits included will be discussed with you by your recruiter during the hiring process, like medical benefits, life insurance and more.This job posting may have multiple locations listed. You may work remotely and not be offered to relocate.**About us**:**PPG: WE PROTECT AND BEAUTIFY THE WORLD****The PPG Way**Every day at PPG:**We partner with customers to create mutual value.****We are "One PPG" to the world.****We trust our people every day, in every way.****We make it happen.****We run it like we manage it.****We do better today than yesterday - everyday.**Benefits will be discussed with you by your recruiter during the hiring process.PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.**About us**:PPG: WE PROTECT AND BEAUTIFY THE WORLDThe PPG WayEvery single day at PPG:We partner with customers to create mutual value.We are "One PPG" to the world.We trust our people every day, in every way.We make it happen.We run it like we own it.We do better today than yesterday - everyday