.The Ops Support Specialist 4 is an entry-level position responsible for providing operations support services, including but not limited to; record/documentation maintenance, storage & retrieval of records, account maintenance, imaging and the opening of accounts in coordination with the Operations - Core Team. Additionally, the Ops Support Specialist 4 serves as the liaison between operations staff, relationship managers, project managers, custodians and clients. The overall objective of this role is to provide day-to-day operations support in alignment with Citi operations support infrastructure and processes.**Responsibilities**:- Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research- Conduct basic analysis and research as well as workflow management- Support an expansive array of products and services- Communicate pertinent information to senior managers and support activities that help mitigate organizational loss or impact, as needed**Qualifications**:- 1-3 years of relevant experience- Experience working in a business office or operational environment- Proficient computer and math skills with a focus on complex databases and spreadsheets- Demonstrates technical and administrative expertise- Consistently demonstrates attention to detail- Demonstrated knowledge of activities, policies, and procedures of a basic work area**Education**:- High School diploma or equivalentThis job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.**PARA LA POSICIÓN REQUERIMOS**:- Experiência en ramo contable, administrativo, financiero.- Conocimientos contables- gran capacidad de análisis.- Paquetería office:- EXCEL intermedio- Manejo de Outlook, envío de correos y administrar carpetas de acuerdo prioridades- Trabajo en equipo.- Trabajo bajo presión.- Comunicación efectiva.- Tolerancia al cambio y a la frustración.- Analítico- Responsable, comprometido y puntual.**EL OBJETIVO DE LA POSICIÓN ES**:- Realizar operaciones de captura de registros y cambio de estatus en el S018 de Atm´s,- Generar folios- Atender operaciones de Concentración y Dotación de Sucursales y Atm´s- Conciliaciones Atm's de recintos a terceros- Captura de registros y cambio de estatus de depósitos y dotaciones de clientes de efectivo, depósitos y retiros de Banxico.- Realizar un cierre de operación Operado contra Transmisión- Realizar cuadres contables al finalizar la jornada**EL HORARIO Y MODALIDAD DE LA POSICIÓN ES**:- SITIO- De LUNES a VIERNES- De 10 a 19 h- Disponibilidad de horario, ocasional se requiere laborar días festivos oficiales o descansos**Job Family Group**:Operations - Core- **Job Family**:Operations Support- **Time Type**:Full time- Citi is an equal opportunity and affirmative action employer