**Antes de postularse para un puesto, seleccione su preferencia de idioma de las opciones disponibles en la parte superior derecha de esta página.**Explore su próxima oportunidad en una compañía perteneciente a la lista de Fortune Global 500. Visualice posibilidades innovadoras, disfrute de nuestra enriquecedora cultura y trabaje con equipos talentosos que lo ayudarán a ser mejor cada día. Sabemos lo que se necesita para llevar a UPS al mañana: personas con una extraordinaria combinación de habilidad y pasión. Si tiene las cualidades y el ímpetu para liderear equipos, hay posiciones listas para cultivar sus habilidades y llevarlo al siguiente nível.**Descripción de puesto**:**Job Summary**This position performs collection responsibilities according to established procedures for various types of customers. He/She impacts the organization by improving cash flow, minimizing delinquencies, reducing Days Sales Outstanding, and limiting bad debt exposure. This position manages customer import billing requests and responses. He/She has extensive contact with customers, outside agencies, and internal departments concerning issues impacting payment. This position must have a knowledge of multiple products, services, or business units.**Responsibilities**: Provides excellent customer service. Responds to customer inquiries within required service level agreement. Identifies, prioritizes, and resolves complex issues delaying payment. Develops, creates, and analyzes collection and accounts receivable reports. Updates customer and other stakeholder information using various software programs. Monitors and maintains assigned customer accounts. Submits recommendations to write-off account balances.**Qualifications**: Bachelor's Degree or International equivalent Preferred Bachelor's Degree or International equivalent in Business or related field Preferred Proficiency in the use of Microsoft Office products Prior Collections experience Strong organizational and prioritization skills Basic negotiation skills Experience handling objections and gaining commitment Preferred**Tipo de empleado**:PermanenteUPS se compromete a proporcionar un lugar de trabajo libre de discriminación, acoso y represalias.