**Skills Needed**
**Company Description**
Impotant company in Monterrey, NLE that provides strategic procurement services and top-quality industrial equipment installations to clients in various industries, including sugar, paper, oil, and steel. They are committed to providing exceptional service and comprehensive solutions to optimize their clients' operations and promote their success in the market.
**Role Description**
This is a full-time on-site role for an Auxiliar Postventas in Monterrey, NLE. The role involves ensuring customer satisfaction through exceptional aftersales service, using analytical skills to identify customer needs, providing exceptional customer service, and supporting sales efforts.
**Requirements**:
- Bilingual in Spanish and English
- Service Orientation
- Engineering Degree is a MUST
- NO EXPERIENCE REQUIRED
SKILLS NEEDED
- Understanding of Customer Satisfaction and Aftersales Support
- Analytical Skills for Identifying Customer Needs
- Exceptional Customer Service and Sales Skills
- Communication and Interpersonal Skills
- Ability to Navigate a Fast-Paced Work Environment
- Knowledge of the Industrial Equipment Industry
- Pursuit of Further Education in Relevant Fields
- Strong Time Management and Follow-Up Skills
Activities
- Participate in customer feedback sessions to learn how aftersales support impacts customer satisfaction.
- Work on projects requiring data analysis to identify trends and customer preferences.
- Observe and participate in client meetings, focusing on understanding client needs and offering solutions.
- Present project updates to your team, focusing on clear, concise communication and active listening.
- Balance project contributions and deadlines, ensuring effective task prioritization.
- Engage in on-the-job learning about products, services, and the competitive landscape of the industrial equipment sector.
Tipo de puesto: Tiempo completo
Salario: $12,000.00 - $15,000.00 al mes
Horario:
- Diurno
Prestaciones:
- Opción a contrato indefinido
- Vacaciones adicionales o permisos con goce de sueldo
Lugar de trabajo: Empleo presencial