. Job ID: 191129 Required Travel : Minimal Managerial - Yes Location: Mexico-Guadalajara (AM) Who are we? Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023. In one sentence Step into the role of a DevOps Specialist, where you'll lead the charge in designing, developing, modifying, debugging, and maintaining our client's advanced software systems. You'll oversee and mentor teams working on specific modules, applications, or technologies, and manage complex, high-level assignments throughout the entire software lifecycle. What will your job look like? Engineering - Design, develop, modify and integrate complex infrastructure automation and deployment systems; Ensure code and configuration are maintainable (IaaC), scalable and supportable; Use extensive knowledge& expertise of the Amdocs product/solution and technologies to support the direction of the infrastructure solution. Follow Amdocs software engineering standards, applicable software development methodology (such as design-led thinking, DevOps) and release processes. Promote system reliability and operability. Serve as an expert on specific technology. Investigation - Investigate infrastructure issues by reviewing/debugging CI/CD pipeline and runtime environments and providing fixes (analyze and fix bugs) and workarounds. Review changes for operability to maintain existing software solutions. Highlight risks and help mitigate them from technical aspects. Technical Expertise - Serve as a highly specialized Technology / Product expert, acting with high autonomy to deliver agreed technical objectives. Provide technical expertise in terms of Infrastructure architecture usage for functional and non-functional aspects; Obtain a strong technologies context understanding while making technical decisions and solving technical issues; Able to resolve significant and unique problems that have a high level of complexity. Professional Leadership - Provide guidance to DevOps engineers for the E2E software deployment, maintenance & lifecycle; Enforce and guide on technical standards (e.G. tools, and platforms), ensure that documentation related to the application life cycle architecture is correct and up to date; Enforce quality processes, such as performing technical root cause analysis and outlining corrective action for given problems, promote Developers autonomy
