B2B eCommerce Sales Operations page is loaded
B2B eCommerce Sales OperationsApply locations Ridgefield Park, NJ time type Full time posted on Posted 2 Days Ago job requisition id JR100667
Why work with us?Proven people.Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.
Proven process.Our approach to staffing isn't just a little bit different; it's a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.
By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.
Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.
Proven results.More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.
95% client satisfaction rate– measures client satisfaction vs. expectations.Our clients have worked with us for over 10 years, on average.BTI Solutions counts 4 Global Telecommunication companies as clients.Client referrals are BTI Solutions' largest source of new clients.Google Review 4.4, Facebook Review 4.8KEY RESPONSIBILITIES/REQUIREMENTS:The primary purpose of the role is to perform Samsung B2B eCommerce Sales Operations, Website Operations and Project Management functions. The people here at Samsung don't just create products — they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Today, an increasing number of Businesses are turning to buy online directly from OEMs and we want to provide SMBs, Mid-Market, Enterprise customers a one-stop shop with the Samsung Business eStore offering Samsung's ecosystem of products and services. This role helps Samsung deliver our world-class experience to B2B customers buying online.
The ideal candidate will demonstrate a strong understanding and passion for sales operations, ecommerce, inventory/supply chain/fulfillment, website operations, project management, data and analytics, merchandising strategy/execution and customer experience, and be able to articulate ideas that build and improve processes, operations, and systems. The role will work closely with sales teams, internal eCommerce colleagues and cross-functional partners in Mobile, Display, TV, Memory and Appliance product lines to perform functional and operational tasks pertaining to sales, the website and site merchandising, and deliver on data and reporting requirements for planning and post-analysis.
Responsibilities:Sales operations tasks, website operations tasks, inventory/supply chain/fulfillment task tracking and supportProject management of B2B eCommerce projects, initiatives, tasks and sales activitiesSupporting B2B eCommerce sales team with activities needed to support customer salesWebsite auditing to ensure accuracy, functionality and an optimal customer experienceActive reporting and insights to drive optimization and analysis to document results and learnings, regular delivery of numbers and findingsIdentify process improvement opportunities and engage with cross-functional team to successfully implement new operational solutionsWorking in operational tools, Jira/Confluence, Tableau, Microsoft ExcelSupport daily operations maintenance, liaising with product, engineering, customer service, fulfillment, etc. teams on issue resolution and task achievementDesired background / mindset / skills:Bachelor's degree requiredHighly organized and Data oriented with strong analytical skills and attention to detail, self-motivated, and the ability to communicate with internal and external parties at all levels3 -5 years of relevant experience in eCommerce sales operations, website operations and site merchandisingEcommerce platform and catalog management requiredExpertise in Microsoft Excel formulas, pivot tables, data stitching and mathematical analysisStrong understanding of current technologies and systems that support the digital ecosystemStrong project or program management experience with attention to documentation, tracking and detailsAptitude for organization, flexibility, and producing resultsStrong customer-centric focus/ability to anticipate and react to user needsDemonstrated ability to work collaboratively with diverse teams to achieve necessary resultsDemonstration of innovation and initiative; always looking at improving the customer experience and processes while also displaying a willingness to dive into the details and help wherever necessaryAbility to anticipate how a decision made can affect our customers, partners, ecosystem and operations
#J-18808-Ljbffr